Frequently Asked Questions

1. How do I place an Order?
2. What are the Delivery Options?
3. What are the Payment Methods?
4. Who can I talk to about the Various Products?
5. Where can I get additional information about the Products?
6. How can I become an Affiliate Marketer?
7. Our Terms and Conditions of Use
8. Our Privacy Policy

How do I place an Order?

For Affiliate Marketing Products your can place your orders directly with the Vendor using our links and Promotional Codes
We will be available to assist you should you have any difficulties.
Alternatively, we can, order the products on your behalf.

For in-House Products
You can place your orders directly with us by using the information located on our contact page
You can also order over the phone by calling Robert E Chan at the following numbers

Singapore +6596888707
Malaysia +60122093093

WhatsApp Mobile Contact
Singapore https://wa.me/6596888707
Malaysia https://wa.me/60122093093

You can also use the same numbers to search for Robert E Chan on most popular communication Apps.

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What are the Delivery Options?

For Affiliate Marketing Products deliveries are arranged by the Vendor when you place your order with them.
We will be available to assist should you have any difficulties.
Alternatively, we can arrange deliveries of your orders for you.

For In-House Products
We can arrange for delivery of Products both Domestically and Internationally.
We are well known for our super efficient and reliable delivery service

• Malaysia:
  Collect your Order from our Satellite Office
  Personal delivery can also be arranged within the Subang Jaya District in Selangor
  Delivery to other parts of Malaysia using PosLaju (Free of Charge)
   
• Singapore:
  Collect your Order from our Satellite Office
  Personal (same or next day) delivery can be arranged island wide at no additional charge
   
• International
  By courier service to your delivery address (shipping charges are not included in the price of product)

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What are the Payment Methods?

For Affiliate Marketing Products Payment is made at time of purchase.
We will be available to assist should you have any difficulties.
Alternatively, we can arrange such payment on your behalf.

Payment options associated with our In-House Products

Malaysia (Payment in advance before Delivery can be shipped)

• Bank transfer to our MayBank or other Bank Accounts
• Cash on Delivery can be arranged within the Subang Jaya District in Selangor

Singapore

• Bank transfer to our local Bank Account

• Cash on Delivery can be arranged

International (Payment in advance before Delivery can be shipped)

• Using PayPal you can pay using your Debit/Credit Card at http://paypal.me/fusionexcel
  (Add 4.5% PayPal Commission charges to amount if you choose this option)

• Using Western Union or similar Remittance Services to transfer total amount to our assigned Account
  (No additional charges if you use this option)

Payment with PayPal (No Handling Charge)	Other Money Transfer also acceptable

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Who can I talk to about the Various Products?

You can contact Robert E Chan if you require additional information about the products available. Robert will give you honest and reliable advice based on his experience doing this business all these years. It is our specialised additional service not available from other resellers or Affiliate Marketers  

Malaysia +60122093093
Singapore +6596888707

WhatsApp Mobile Contact
Malaysia https://wa.me/60122093093
Singapore https://wa.me/6596888707

You can also use the same numbers to search for Robert E Chan on most popular communication Apps.

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Where can I get Additional information about the Products?

Contact Robert E Chan and he will guide you to where you can get additional information about the products that are on our website. In most instances the additional information are already available on our website

Malaysia +60122093093
Singapore +6596888707

WhatsApp Mobile Contact
Malaysia https://wa.me/60122093093
Singapore https://wa.me/6596888707

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How can I become an Affiliate Marketer?

Please contact us using the information located at our Contact Us Page and we can open up some channels of communication to advice you on how to go about starting the business with a minimum amount of capital outlay.

You can reach out to us for assistance at any time.

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Robert E Chan robertechan@gmail.con
Copyright © 2021  [Sanroc]. All rights reserved.
Revised: Saturday October 16, 2021.